All sales are final unless product is received damaged. If you have proof of damaged products please send all info to thecanadianduckie@gmail.com

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

All orders are processed within 7-10 days of ordering although they usually ship much faster depending on the shipping time selected when checking out. You can usually expect your order to arrive within 3-5 days unless faster shipping is selected. 

All our shipments are always free, so you don’t have to worry about any extra costs.

If you're not satisfied with your product, you can return it within 30 days for a refund or exchange. We want you to be completely happy with your purchase!